Contact Lenses Return Policy

Contact lenses may be returned or exchanged within 30 days of purchase, provided the boxes are unopened and unmarked.

If you are eligible for a return/exchange, please note the following:

  • For returns, we will refund you the amount you paid. Shipping fee is non-refundable.
  • For exchanges, we will only charge a shipping fee to send the new products that you would like to exchange for.

 

How long for money to be refunded?

You can expect their money to be refunded 5-7 business days after we have received confirmation from the courrier that the product is on its way back to our facility. The refund will be issued to the original payment method used for the purchase.